Operations

Guests

Team & Management

Dona Odete

The team member that never sleeps.

Meet Odette
AI platform for independent hotels and small groups

Your whole hotel, in one app.

Hotelview replaces the 7+ tools running your hotel today: housekeeping, tasks, reviews, HR, F&B, guest messaging and compliance. One platform, with Odette handling the day-to-day.

Today · 8 logins

ExcelhousekeepingWhatsApptasksPaperchecklistsEmaileventsTimesheetsHRPlatform by platformreviewsManual formscompliance

With Hotelview

Hotelview

14 modules · 1 login

Odette included

Trusted by hotels and stays across Portugal

Villa BatalhaQuinta QuinhasHostel PiaHotel MeiraDom Luís Hotel

30+

active properties

150k

reviews analysed by Odette

9

tools replaced on average

24/7

operations, no pauses

The platform

Each module replaces a tool you pay for today.

Turn on the modules you need. Turn off the ones you don’t. Everything talks to everything, including the PMS you already have.

The platform

Everything in one place

From check-in to billing, shifts to reviews. One platform, one login, zero loose tools.

Hotelview dashboard screenshot

Dona Odete

Included in every module

Reads reviews and creates tasks while the team sleeps.

+18%positive sentiment
4.6 ★avg. rating this month
47reviews answered for you
Operations on the floor

Operations

Housekeeping

replaces Excel and paper

Tasks

replaces WhatsApp and sticky notes

F&B

replaces paper in the kitchen

Inventory

replaces stock spreadsheets

Events & Banquets

replaces email threads

Guest experience

Guests

Guest Messaging

replaces personal WhatsApp

Digital Concierge

replaces the front-desk phone

Reputation & Reviews

replaces platform by platform

WiFi Wall

replaces generic router splash

Teams & management

Team & Management

HR & Teams

replaces paper timesheets

Analytics & BI

replaces month-end spreadsheets

Quality & Compliance

replaces manual forms

Spa & Wellness

replaces a paper diary

Lost & Found

replaces a box at reception

Odette, your hotel’s AI

Not a chatbot. The team member that never sleeps.

Odette analyses reviews from every platform, spots recurring issues, builds action plans and assigns tasks to the right teams.

Cross-references reviews from every platform and spots trends

Generates tasks and recommendations from your hotel’s real data

Understands reviews in any language, answers in your context

Assigns tasks and notifies teams automatically

Odette

Online

What are guests saying about breakfast this month?
F&B sentiment dropped 12% vs. last month. Complaints cluster around 3 themes: fruit variety, coffee wait times, and lack of gluten-free options.

Action plan with 4 tasks created

Ready to assign to the F&B team

How it works

Live in a week, not a quarter.

01

Connect your PMS

Integrates with the leading property management systems. Reservations and rooms stay synced, with no duplication and no conflicts.

02

Turn on the modules you need

Housekeeping, tasks, F&B, HR, reviews, compliance: each module replaces a standalone tool.

03

Odette takes the day-to-day

She analyses, prioritises and suggests. Your team decides and the AI does the heavy lifting.

Why Hotelview

What changes when you stop patching with 10 tools

Without Hotelview
With Hotelview
Housekeeping
Spreadsheets / paper
Dedicated module
Task management
WhatsApp / sticky notes
Integrated task system
Reviews & Reputation
Manual, platform by platform
Aggregated + AI analysis
Compliance
Manual forms & reports
Automated reporting
Guest communication
Personal WhatsApp
Multi-channel, centralised
Decisions
Manager’s gut feeling
Analytics + AI insights
Total cost
€300–800/mo (8+ tools)
One subscription

Security & compliance

Your hotel’s data, taken seriously.

Guests, teams and finances run through Hotelview every day. The infrastructure carries that responsibility.

Export your data anytime · No lock-in contracts

GDPR by default

Data hosted in the European Union, with a DPA available for your hotel.

Automated compliance

Government reporting filed automatically. No forms, no fines.

Role-based permissions

Front desk sees what it needs; management sees everything. Every access is logged.

Encryption and backups

Data encrypted in transit and at rest, with automatic daily backups.

Clients

Teams who traded 8 tools for one

Finally a platform that understands a hotel isn’t an office. Every module was built for people who live the day-to-day of operations.
Emanuel Meira · Hotel Meira
We stopped losing unanswered reviews. Odette catches problems before we do and already brings the solution.
Guest Relations Manager · 4-star hotel, Lisbon
Government compliance used to be a nightmare. Now it’s automatic. That alone was worth the switch.
Tiago Gomes · Villa Batalha

Your hotel deserves better than Excel and WhatsApp.

See the platform working with your hotel’s data. 30 minutes, no commitment.

Personalised demo for your property

Onboarding and data migration included

No commitment required

Reply within 24h